Bank of the West Sr Lead Vendor Analyst in Tempe, Arizona
Sr Lead Vendor Analyst
At Bank of the West, our people are having a positive impact on the world. We’re investing where we feel we can make the most impact, like advancing diversity and women entrepreneurship programs, financing for more small businesses, and promoting programs for sustainable energy. From our locations across the U.S., Bank of the West is taking action to help protect the planet, improve people’s lives, and strengthen communities. We are part of BNP Paribas, a global leader supporting the UN Sustainable Development Goals (SDGs). Yes, we’re a bank, but as the bank for a changing world, we are continually seeking to improve the ways we help our customers, while contributing to more sustainable and equitable growth.
Job Description Summary
Responsible for managing key strategic vendor relationships that drives a best-in-class vendor management strategy and program for the Bank. Responsible for managing the relationship between key strategic technology vendors and business partners, understanding the complete breadth of professional services provided by vendors and current support services for relevant business unit. Understands the types of services being provided to BOW, oversee work product of each vendor account, including projects, project cost, SOW management, SLAs, executive reporting and serve as an escalation point for BOW and vendors. Partners with key stakeholders across the bank to ensure that financial, performance and risk and compliance requirements are being met.
Essential Job Functions
Manage key vendor relationships through their lifecycle to
Implement and execute a management program scalable to support vendors managed by leaders in BOW business units.
Manage supplier performance to ensure contract requirements compliance.
Assist in proactively driving process and improvements that will result in cost reduction, productivity, and service level enhancements.
Work with Procurement, Enterprise Information Security, Audit, Risk & Compliance, Legal and Finance to address liability, financial & operational risk that tie to related issues.
Ensure timely resolution of issues related to vendor performance.
Communicate with all levels of management inside and outside the company.
Implement an aggressive Vendor Management Program that includes vendor metrics, KPI reporting and analysis, scorecards and formal business reviews.
Other Job Duties
Ensure service levels are maintained, schedules are met and formal reporting and invoicing are timely and accurate.
Maintain relationships with internal departments to maintain policies and practices.
Build and support business case for new services and renewal of existing services with cost-benefit analysis to recommend best value for Bank of the West.
Requires mastery level knowledge of job area typically obtained through advanced education combined with experience.
May have deep knowledge of project management.
Requires 10 years minimum prior relevant experience.
Experience with national/multi-national vendors and vendor management practices.
Excellent analytical, financial, vendor management and communication skills.
Experience managing technology contracts; hardware, software, data & voice networks, and services preferred.
Previous responsibilities managing $25 million spend Demonstrated a successful track record of negotiating complex contracts and managing vendors.
A detail-oriented individual with excellent negotiation skills Experience working in a financial services company strongly preferred.
Candidate must be able to work effectively with outside vendors, internal legal and finance teams, technology team and lines of business Excellent written and verbal communication skills.
Proven experience leading cross-functional projects.
Proactive attitude and willingness to roll up sleeves to meet the business requirements.
Ability to think and react in a high-energy, fast-paced environment.
Good organizational skills including prioritizing, scheduling, time management, and meeting deadlines.
Detail-oriented with the ability to work in a fast-paced environment.
Excellent communication and inter-personal skills are required.
The ability to manage multiple projects and maintain confidentiality.
Proficiency in Microsoft products including Office, Word, Excel, VISIO and PowerPoint.
Candidate must be able to work well under pressure and within short time constraints.
Ability to take ownership while coordinating with multiple internal and external stakeholders.
Equal Employment Opportunity Policy
Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.
Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.
Job: Vendor Management
Location: United States-Arizona-Tempe
Other Locations: United States-California-San Ramon, United States-Nebraska-Omaha, United States-Washington-Seattle, United States-California-Los Angeles, United States-California-City of Industry, United States-California-San Francisco
Requisition ID: 057923