Bank of the West Military and Veterans Banking Jobs

Job Information

Bank of the West Quality Control Specialist – Mortgage Servicing Default in Tempe, Arizona

Quality Control Specialist – Mortgage Servicing Default


At Bank of the West, our people

are having a positive impact on the world. We’re investing where we feel we can

make the most impact, like advancing diversity and women entrepreneurship

programs, financing for more small businesses, and promoting programs for

sustainable energy. From our locations across the U.S., Bank of the West is

taking action to help protect the planet, improve people’s lives, and

strengthen communities. We are part of BNP Paribas, a global leader supporting

the UN Sustainable Development Goals (SDGs). Yes, we’re a bank, but as the bank

for a changing world, we are continually seeking to improve the ways we help

our customers, while contributing to more sustainable and equitable growth.

Job Description Summary

Through general management oversight, responsible for ensuring that all aspects

of funding and servicing meet quality control standards in accordance with

investor, insurer, regulatory and Bank requirements and guidelines. Possesses

thorough knowledge of function within the division at the appropriate level.

May participate in department/business unit projects. Assists department

members as necessary.

Essential Job Functions

  • Performs Quality Control Audit for assigned functionusing prescribed templates

  • Ensures results of reviews and investigations areaccurately input. Reviews work of staff members when necessary.

  • Works with off-site vendor performing some of theQuality Control Audit. Works directly with vendor to resolve any issues.Able to determine if findings are valid using predetermined templates.

  • Analyzes finding from applicable vendors for postfunding Quality Control Audits.

  • Participates in assessing Quality Control implicationsfor new product, services and systems development.

Other Job Duties

  • Assists Management on special projects andmentors/trains new staff members.

  • Assists in preparation for regulatory examinations,investor and insurer audits and internal audits.

  • Knowledgeable of applicable federal, state, investorand Bank of the West regulations and guidelines. Has an understanding ofthe impact of regulation and guidelines on the mortgage portfolio and thebank.

  • Assists in other related duties as necessary.


Required Education or EquivalentExperience

  • Bachelor’s Degreerequired

Required Experience

  • Requires advanced knowledge within Quality ControlServicing and/or Default, typically gained through extensive workexperience and/or education.

  • May require vocational or technical education inaddition to prior work experience.

Required Skills

  • Knowledge of banking operational risk management andindustry practices.

  • Knowledge of Mortgage Servicing and Defaultregulations, guidelines and processes.

  • Experience in developing, writing, and communicating policiesand procedures helpful.

  • Prior audit or regulatory compliance experiencehelpful.

  • Servicing/Default experience a plus


  • High School Diploma or GED Required

Equal Employment Opportunity Policy

Bank of the West is an Equal Opportunity employer and proud to provide equal

employment opportunity to all job seekers without regard to any status

protected by applicable law. Bank of the West is also an Affirmative Action

employer - Minority / Female / Disabled / Veteran.

Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.

Job: Mortgage

Location: United States-Arizona-Tempe

Requisition ID: 053260