Bank of the West Quality Assurance, Supervisor II in Tempe, Arizona

Quality Assurance, Supervisor II


What sets Bank of the West apart from other banks is our team members–they embody the optimistic spirit of the West. There is a spirit here that drives us to do more. Our team of more than 10,000 employees is vital to the success of our Bank. They reflect our modern western values—straightforward, entrepreneurial and optimistic. We seek to create a corporate culture that fosters and rewards excellence, encourages creative thinking and respects diversity – an environment where team members are engaged, supportive of one another and enthusiastic about serving our customers. Bank of the West offers the stability of a company that has a 135 year history and is part of BNP Paribas, a European leader in global banking and financial services and one of the 6 strongest banks in the world. We offer opportunities across our diverse business lines – Retail Banking, Commercial Banking, National Finance, and Wealth Management.

Job Description Summary

responsible for ensuring that Quality Assurance team develops testing methodologies and solutions and adhere to Quality Assurance best practices and standards. Defines test plan processes and several phases of testing cycles in order to ensure applications and products and/or releases are in compliance with the Quality Assurance standards of the organization. Create an environment of teamwork, open communication, ownership and accountability managing multiple QA projects. Reviews test strategies and partners with test managers, program management and other stakeholders as required in order to develop/establish Quality Assurance standards and best practices. Recommends quality improvement practices and processes to senior management based on current and emerging technologies to improve performance, reduce costs, and/or reduce administrative time.

Essential Job Functions

  • Collaborate and guide a team of QA Testers who create, execute and maintain a suite of test plans, test case and test data.

  • Track and report the test status and test coverage on all assigned tasks.

  • Work under the direction of a Sr Manager to estimate efforts and lead the daily execution of tasks.

  • Negotiate and coordinate schedules and time lines for integrated testing where there are dependencies outside of the immediate team.

  • Defining processes for test plan and several phases of testing cycle.

  • Ensuring all development tasks meet quality criteria through test planning, test execution, quality assurance and issue tracking.

  • Under direction of a Sr Manager, review test strategies and see that all the various kinds of testing like unit, functional, system, integration, acceptance etc. are getting covered.

  • Partner with test manager, program management, development lead, architects to develop and establish Quality Assurance standards and best practices.

Other Job Duties

  • Provides mentorship to more junior Quality Assurance Analysts as needed.

  • Performs other duties as assigned.


Required Experience

  • Understands basic management approaches such as work scheduling, prioritizing, coaching and process execution.

  • Typically requires broad job knowledge of technical or operational practices within assigned discipline.

  • Requires 5-7 years minimum prior relevant experience.


  • Bachelor's Degree Computer Science or related field


  • 5 Years of Experience with Quality Assurance processes and testing methodologies focusing on large data sets, data conversion and/or data migration testing. 5 years of experience leading teams testing backend data warehouse. 4 years DB Experience in writing complex SQLs, DB Design, Schema, Data modeling and ETL 3 years hands-on Experience in OO languages and shell scripting 3 years working experience in Agile SDLC, Continuous Integration, and Continuous Deployment Experience with databases like oracle, Teradata is needed Familiarity with Business Intelligence multi-dimensional modeling concepts.

  • Excellent written & verbal communication required.

  • Ability to communicate at all levels.

  • Functional Test Area Develops subject matter expertise with source systems to understand data mapping Performance & Security Test Area Performs Performance and/or Security testing of different applications and products for multiple projects.

  • Automation Test Area Performs test automation utilizing testing tools such as HP Quality Center / Application Lifecycle Management, HP Quick Test Professional, VB Script based Macro etc.

  • White Box Test Area Performs white box, grey box testing of applications and products for multiple projects.

  • Test Process Area Defines, documents Quality Assurance testing processes, best practices and test governance.

  • Develops procedures, templates and work instructions for implementing Quality Assurance best practices and testing standards.

  • Provides guidance, training and mentoring to Quality Assurance and project teams.

Equal Employment Opportunity Policy

Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.

Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.

Job: Operations

Location: United States-Arizona-Tempe

Requisition ID: 036735