Bank of the West KYC Operations- Supervisor (Recertification) in Tempe, Arizona

KYC Operations- Supervisor (Recertification)


What sets Bank of the West apart from other banks is our

team members–they embody the optimistic spirit of the West. There is a spirit

here that drives us to do more. Our team of more than 10,000 employees is vital

to the success of our Bank. They reflect our modern western

values—straightforward, entrepreneurial and optimistic. We seek to create a

corporate culture that fosters and rewards excellence, encourages creative

thinking and respects diversity – an environment where team members are

engaged, supportive of one another and enthusiastic about serving our

customers. Bank of the West offers the stability of a company that has a 135

year history and is part of BNP Paribas, a European leader in global banking

and financial services and one of the 6 strongest banks in the world. We offer

opportunities across our diverse business lines – Retail Banking, Commercial

Banking, National Finance, and Wealth Management.

Job Description Summary

Responsible for overseeing the efficient execution of

centralized compliance functions and practices at the group or corporate level.

Identifies and remains abreast of laws, regulations and regulatory guidance

related to a specific regulation (i.e., AML, OFAC, Fair Lending, or other

Banking regulation). Ensures centralized operational practices are accurately

documented in procedures to transparently demonstrate satisfaction of

compliance rules. This includes monitoring the compliance and operational

control process, all while ensuring that the business activities are performed

in accordance with applicable laws, regulations and best practices.

Essential Job Functions

  • Manages

a team of staff responsible for regulatory and/or program activities related to

Bank regulations.

  • Develops

and provides MIS and reporting resulting from monitoring or program activities.

  • Monitors

and tracks recommendations for enhancements to policies, processes, procedures

or controls from external examinations, internal audits or compliance testing.

  • Provides

subject matter guidance to implement changes to polices, processes, procedures

or controls.

  • Oversees

projects or ongoing control process or continuous monitoring process relating

to controls that ensure compliance with one or more regulatory requirement

  • Interacts

and coordinates with internal audit and Corporate Compliance Testing within

position’s area of focus.

  • Conducts

customer due diligence and high risk reviews according to the bank’s BSA/AML

policy and procedures.

  • Ensures

that decisions to retain or exit a customer relationship align with supporting

documentation submitted for each high risk customer type, and with appropriate

research conducted during the high risk review process.

  • Contribute

toward creating efficient solutions to challenges that impact the overall team,

while maintaining a focus on productivity

Other Job Duties

  • Performs

other duties and responsibilities, as assigned


Qualifications - External Required Experience

  • Requires

practical knowledge in leading and managing the execution of processes,

projects and tactics within one area

  • Typically

has advanced knowledge and skills within a specific technical or professional

discipline with understanding of the impact of work on other areas of the


  • Experience

with customer outreach, telephone etiquette, and ability to establish rapport

with customers by phone

  • Establish

and maintain effective working relationships with Bank field Relationship

Managers and/or Retail Branch contacts


Bachelor's Degree or Equivalent work experience

Corporate Compliance - BSA/AML- Manages staff of employees

responsible for the verification of required Know Your Customer (KYC) documentation, , customer

identification/validation case investigations, Office of Foreign Assets

Controls (OFAC) validation reporting, , , customer risk assessment, due

diligence and enhanced due diligence, and Customer Identification (CIP)

operations functions

  • Responsible

for managing the efficient execution of centralized compliance functions at a

corporate level relating specifically to Anti-Money Laundering (AML) and Office

of Foreign Assets Control Sanctions (OFAC) operations.

The role also coordinates with business unit functions with

regard to ensuring the completeness and the validation of customer records in

compliance with Bank requirements

Knowledge of Customer Identification Program (CIP)

compliance requirements Analytical and Research

Thorough knowledge of Bank deposit account procedures as they apply to account

opening processes and requirements

  • Demonstrated

Management skills

  • Negotiation


  • Planning

and Organizing

Banking Services Group (BSG)- Ensuring Level 1 Controls

related to Regulatory and Operational Risks within the line of business are

defined and executed. Methodologies for a permanent control framework in the

line of business

  • Leading

the coordination with different bank compliance and internal control streams

  • Policies

and procedures

  • Line of

business entity and unit level compliance and operations control assessments

  • Oversee

the preparation and distribution of regular/special management reports on

regulatory and operational risk compliance and the department’s activities.

  • Review/approve

data compiled for analysis or dashboards

  • Ensure

staff maintains current knowledge of operational risk management and regulatory

compliance requirements for financial institutions

  • Possesses

a strong knowledge of industry best practices and systems Equal Employment

Opportunity Policy

Bank of the West is an Equal Opportunity employer and proud

to provide equal employment opportunity to all job seekers without regard to

any status protected by applicable law. Bank of the West is also an Affirmative

Action employer - Minority / Female / Disabled / Veteran.

Bank of the West will consider for employment qualified

applicants with criminal histories pursuant to the San Francisco Fair Chance

Ordinance subject to the requirements of all state and federal laws and


Job: Operations

Location: United States-Arizona-Tempe

Requisition ID: 038062