Bank of the West KYC Operations- Analyst (Recertification) in Tempe, Arizona

KYC Operations- Analyst (Recertification)


What sets Bank of the West apart from other banks is our

team members–they embody the optimistic spirit of the West.There is a spirit

here that drives us to do more. Our team of more than 10,000 employees is vital

to the success of our Bank. They reflect our modern western

values—straightforward, entrepreneurial and optimistic. We seek to create a

corporate culture that fosters and rewards excellence, encourages creative

thinking and respects diversity – an environment where team members are

engaged, supportive of one another and enthusiastic about serving our

customers. Bank of the West offers the stability of a company that has a 135

year history and is part of BNP Paribas, a European leader in global banking

and financial services and one of the 6 strongest banks in the world. We offer

opportunities across our diverse business lines – Retail Banking, Commercial

Banking, National Finance, and Wealth Management.

Job Description Summary

Responsible for performing and documenting all applicable

customer verification processes related to the assigned business function and

the communication and resolution of findings and other issues. Anticipates and

implements changes to the testing plans as a result of changes in the Bank's

business environment including regulatory changes.. Analyzes the customer due

diligence process and methodology to identify patterns and trends, and

communicates with management to ensure that risks are adequately identified and


Essential Job Functions

  • Conducts

customer due diligence and high risk reviews according to the bank’s BSA/AML

policy and procedures.

  • Ensures

that decisions to retain or exit a customer relationship align with supporting

documentation submitted for each high risk customer type, and with appropriate

research conducted during the high risk review process.

  • Implements,

performs and documents assigned customer verification reviews; performs and

conducts compliance screening for PEP, sanctions and adverse news based on detailed procedures and processes.

Identifies issues,, escalates to management for resolution and formally

documents findings.

  • Communicates

customer review results to management

and business partners. Prepares and presents written report of high risk reviews

including results and

recommendation for customer onboarding, closure or retention. Decisions.

  • Identifies

areas of risk and make recommendations on operational improvements, processes

for compliance, quality assurance and any additional training essential to

mitigate risk. Seeks ways to assist the Bank in strengthening customer due

diligence , remain compliant and improve efficiency.

  • Researches

and analyzes testing results or issues, training, reads literature in order to

become more knowledgeable about current banking, regulatory and audit issues,

and performs other tasks as necessary to carry out daily responsibilities;

maintains expertise in areas of testing.

  • Performs

research, participates in training, and reads literature in order to become

more knowledgeable about current business and issues related to assigned


  • Receives

and analyzes monitoring and testing results from testing performed on related

controls from business unit compliance officers.

  • Establish

and maintain effective working relationships with Bank field Relationship

Managers and/or Retail Branch contacts

  • Experience

with customer outreach, telephone etiquette, and ability to establish rapport

with customers by phone


Qualifications - External


  • High

School Diploma or GED Required

  • Bachelor's

Degree Skills

  • Thorough

knowledge of Customer Identification Procedure (CIP) requirements

  • Thorough

knowledge of customer verification processing

  • Thorough

knowledge of BOW commercial deposit account procedures as they apply to account

opening processes and requirements

  • Thorough

knowledge of industry relevant software used for analysis

  • Analytical

and research skills

  • Excellent

written and verbal communication

  • Ability

to perform independently with a minimum of supervision

  • Good

organizational skills

  • Good to

presentation skills

  • Excellent

PC skills, including knowledge of MS Word, Excel, Access, and related software

Equal Employment Opportunity Policy

Bank of the West is an Equal Opportunity employer and proud

to provide equal employment opportunity to all job seekers without regard to

any status protected by applicable law. Bank of the West is also an Affirmative

Action employer - Minority / Female / Disabled / Veteran.

Bank of the West will consider for employment qualified

applicants with criminal histories pursuant to the San Francisco Fair Chance

Ordinance subject to the requirements of all state and federal laws and


Job: Operations

Location: United States-Arizona-Tempe

Requisition ID: 038063