Bank of the West Business Systems Administrator Associate, Equipment Finance Division in Tempe, Arizona
Business Systems Administrator Associate, Equipment Finance Division
What sets Bank of the West apart from other banks is our team members–they embody the optimistic spirit of the West. There is a spirit here that drives us to do more. Our team of more than 10,000 employees is vital to the success of our Bank. They reflect our modern western values—straightforward, entrepreneurial and optimistic. We seek to create a corporate culture that fosters and rewards excellence, encourages creative thinking and respects diversity – an environment where team members are engaged, supportive of one another and enthusiastic about serving our customers. Bank of the West offers the stability of a company that has a 135 year history and is part of BNP Paribas, a European leader in global banking and financial services and one of the 6 strongest banks in the world. We offer opportunities across our diverse business lines – Retail Banking, Commercial Banking, National Finance, and Wealth Management.
Job Description Summary
Through general supervision, responsible for system administration and data maintenance of moderately complex business systems. Capable of troubleshooting, tracking and providing first level support to multiple business groups, coordinating resolution of supported applications with business users, IT and vendors.
Essential Job Functions
Maintains and administers systems including but not limited to data table, download, and interface maintenance.
Performs moderately complex system administration tasks such as rate structure changes, report maintenance, test data setup, and server/application monitoring; and may develop system components using product specific tools to create reports and other objects.
Receives business requests and performs preliminary analysis to determine if desktop, application or network connection issues need escalation to the Bank of the West Service Desk.
Partners with IT, vendors, and business systems analysts in performing root cause analysis and recommendation of viable solutions. Assists manager in tracking trends in incident/problem reporting.
Notifies and keeps Business Units and Department management abreast of system issues affecting the business.
Participates in evaluating, reviewing and automating existing processes.
Updates desktop procedures for all assigned systems.
Ensures and maintains the health of assigned business systems.
Other Job Duties
- Performs other duties as assigned.
Bachelor's Degree and/or equivalent work experience
Requires practical knowledge of job area typically obtained through advanced education combined with experience
Requires 3 years minimum prior relevant experience.
Moderate knowledge of equipment finance
Moderate knowledge of Infolease
Moderate knowledge of web portals to other platforms
Moderate knowledge of business systems software, PC’s, LAN’s, WAN’s.
Moderate knowledge of Financial Banking systems.
Moderate knowledge of Systems Administration.
Moderate to advanced knowledge of Microsoft Office Suite.
Moderate knowledge of Process Improvement.
Moderate experience in Visual Basic macro’s.
Equal Employment Opportunity Policy
Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.
Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.
Location: United States-Arizona-Tempe
Requisition ID: 038552