Bank of the West Reconcilement Operations Supervisor II in San Ramon, California
Reconcilement Operations Supervisor II
At Bank of the West, our people are having a positive impact on the world. We’re investing where we feel we can make the most impact, like advancing diversity and women entrepreneurship programs, financing for more small businesses, and promoting programs for sustainable energy. From our locations across the U.S., Bank of the West is taking action to help protect the planet, improve people’s lives, and strengthen communities. We are part of BNP Paribas, a global leader supporting the UN Sustainable Development Goals (SDGs). Yes, we’re a bank, but as the bank for a changing world, we are continually seeking to improve the ways we help our customers, while contributing to more sustainable and equitable growth.
Job Description Summary
Manages the day-to-day activities of an operations unit within an assigned group (CBG, NFG, RBG, WMG, Legal & Compliance, Risk Management, Finance & Administration). Responsible for creating and maintaining processes that achieve a high level of operational efficiency while maintaining proper internal controls to meet the changing business needs.
Essential Job Functions
Responsible of oversight of unit’s day to day operations; providing oversight for the verification and reconciliation of assigned accounts.
Ensures existing operations and technical applications are performing as designed to maximize benefit of the business unit/group.
Analyzes departments' statistical performance information to identify potential weaknesses and areas for improvement.
Interacts with management on day-to-day activities and recommends opportunities for improvement.
Assists in the preparation of business plans, budget and goal setting.
Analyses and prepares reports for management on departmental goal achievement.
Researches and resolves complex operational issues.
Budget and operational expense oversight
Serves as an escalation point for issues and business partner discussions
Maintains, validates and updates Unit procedures
Oversee the development of staff to ensure utilization in other areas of the organization. Exercises authority concerning hiring, performance management, reviews, promotions, salary decisions and terminations.
Other Job Duties
- Performs other duties as assigned.
- Requires 7 years minimum prior relevant experience.
To perform the job successfully, an individual should demonstrate the following competencies:
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
ACR Management – manages all unit risk and maintains adherence to applicable corporate and unit policies/procedures. Proactively recognizes risks and takes appropriate actions to recognize and manage consistent with the level of materiality.
Communication – Speaks and writes clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Treats people with respect; Keeps commitments; inspires the trust of others.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Equal Employment Opportunity Policy
Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.
Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.
Location: United States-California-San Ramon
Other Locations: United States-California-City of Industry
Requisition ID: 053577