Bank of the West Operational Risk, Mgr Sr in San Ramon, California

Operational Risk, Mgr Sr


What sets Bank of the West apart from other banks is our team members–they embody the optimistic spirit of the West. There is a spirit here that drives us to do more. Our team of more than 10,000 employees is vital to the success of our Bank. They reflect our modern western values—straightforward, entrepreneurial and optimistic. We seek to create a corporate culture that fosters and rewards excellence, encourages creative thinking and respects diversity – an environment where team members are engaged, supportive of one another and enthusiastic about serving our customers. Bank of the West offers the stability of a company that has a 135 year history and is part of BNP Paribas, a European leader in global banking and financial services and one of the 6 strongest banks in the world. We offer opportunities across our diverse business lines – Retail Banking, Commercial Banking, National Finance, and Wealth Management.

Job Description Summary

Responsible for managing the day to day execution and coordination of the operational risk function within the Second Line or for a Group with direct reports who support the Operational Risk program. Responsible for the Operational Risk program or part of the program which could include: reporting, testing, development of new tools and methodologies, program or project management, leading special projects, as well as program implementation as it applies to the business lines or the overall Bank.

Essential Job Functions

  • Counsels business Group/unit managers on operational risk management issues.

  • Acts to maximize preparedness for business continuity as well as changes in management.

  • Undertakes transversal & vertical assessments of exposures, identifying risks, evaluating their potential impact and reviewing the strengths and weaknesses of existing controls.

  • Work with other risk functions to develop and implement controls that mitigate risks.

  • May serve on/oversee LOB/Support Function Risk Management Committees with other members of senior management. May serve on industry committees.

  • When called upon acts as a liaison with external regulatory or legal bodies on operational risk management issues.

  • Once the controls are in place, continues to monitor control effectiveness and the prevalent risk environment making incremental recommendations for improvement to ensure that exposures are kept at acceptable levels.

Other Job Duties

  • Operational Risk Department: Assigned responsibility for specific areas of the Bank's Corporate Operational Risk Management function. Reporting on the state of operational risks. Assigned elements of Operational Risk Program (CCAR/DFAST, Root Cause Analysis, Scenario Analysis, Internal Loss Data capture, New Activity, Risk and Control Self-Assessments, Fundamental Control Points, etc.). Maintains a governance framework for assigned areas that promotes coordinated, consistent, and effective Corporate ORD function. Based on assigned role, prioritizes ORD activities to reduce income volatility for the bank and increase risk transparency while being attentive to increasing the level of customer service and satisfaction. Corporate ORD ensures senior leaders have transparency into control function effectiveness across the enterprise and within each LOB support function.

  • LOB/Support Function ORM: LOB/Support Function ORM within a broad range of independence ensures the Operational Risk Program is working effectively to report on the LOB/Support Function's risk posture and rein in excessive risks/risky activities. Oversees Level 2 Control challenge to validate controls are in place and working as intended. Directs the LOB/Support Function OR activities in accordance with the Bank's operational risk management policies. Includes formal reporting on the state of operational risks. ORM participates in evaluating new products, changes to the channels through which products are offered, and technology impact assessments for their impacts on the bank's or LOB’s operational risk profile. Presents to the New Activity Committee (NAC) as appropriate for the risk Based on assigned role, prioritizes ORM activities to reduce income volatility for the bank and increase risk transparency while being attentive to increasing the level of customer service and satisfaction. Ensures standards for controls functions (BCP, Loss Mitigation, Information Security, 3rd Party Service Providers, etc.) are implemented as required.

  • Performs other duties as assigned.


Required Experience

  • Requires broad management knowledge to lead project teams in one department.

  • Typically has mastery level knowledge and skills within a specific technical or professional discipline with broad understanding of other areas within the job function.

  • Requires 10-12 years minimum prior relevant experience.


  • Bachelor's Degree Business Administration or related field

Equal Employment Opportunity Policy

Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.

Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.

Job: Risk Management

Location: United States-California-San Ramon

Other Locations: United States-Nebraska-Omaha, United States-Arizona-Tempe, United States-California-Los Angeles, United States-California-City of Industry, United States-California-San Francisco

Requisition ID: 038590