Bank of the West Analytics & Reporting, Manager in San Ramon, California
Analytics & Reporting, Manager
At Bank of the West, our people are having a positive impact on the world. We’re investing where we feel we can make the most impact, like advancing diversity and women entrepreneurship programs, financing for more small businesses, and promoting programs for sustainable energy. From our locations across the U.S., Bank of the West is taking action to help protect the planet, improve people’s lives, and strengthen communities. We are part of BNP Paribas, a global leader supporting the UN Sustainable Development Goals (SDGs). Yes, we’re a bank, but as the bank for a changing world, we are continually seeking to improve the ways we help our customers, while contributing to more sustainable and equitable growth.
Responsible for managing analytics and reporting for Group Compliance at the bank, including online, deposit, check, new account, debit and credit card, and ad hoc requests. Reviews deliverables from outsourced management reporting team to ensure quality and timeliness of deliverables to Regulators, the Board, and to Compliance Senior Management. Leads the Financial Security reporting team locally to support various business strategies and efficiency initiatives.
Essential Job Functions
Supervise a team of reporting specialists who monitors and analyzes transactions and operational data for Compliance
Collaborate with various Business Partners to evaluate enhancement opportunities, including fraud prevention, and operational cost efficiencies.
Manage and coordinate the delivery of all Compliance reporting to Senior Management and to the Regulators on a scheduled basis
Provide comprehensive presentations of business performance and highlight key trends
Develop and communicate an effective methodology for establishing goals for key business metric categories, as well as related measurement and reporting of KRIs and KPIs.
Conduct analysis and performance measurement to support strategic initiatives.
Manage periodic group reporting projects such as benchmarking, operating plan updates, tracking/summarizing fraud trends, etc.
Review all reporting deliverables from outsourced team to ensure quality and timeliness of delivery
Perform quarterly checks of all defined services per SLA and highlight any discrepancies or service level issues
Required Education or Equivalent Experience
Bachelor’s Degree required
Master’s/Advanced Degree preferred
10-12 years of functional/professional experience
3-5 years of supervisory or managerial experience
Administrative/Technical Skills/ Other Information
Extensive knowledge of banking products and services. Strong understanding of the U.S. banking industry dynamics, fraud principals, bank financial reporting, and banking-oriented research sources
Excellent analytical, communicational and problem-solving abilities
Data Analysis and/or Database skills
Collaborates with various Business Partners to evaluate revenue opportunities, including potential acquisitions, and cost efficiencies.
Partners closely with other members of business groups on an as-needed basis on analytical, root cause, and strategy projects
Continuously develop improvements to the major periodic reports with the goal of increasing production efficiency and improving usability.
Provides analytical support to various business partners, supporting strategy and operational efficiency, incentive plan effectiveness, and loss mitigation results
Supports Group performance through the development and maintenance of various reporting activities, and trend and ranking metric reporting.
Assists in developing goals and performance measurement criteria around fraud prevention metrics, incorporating both potential and historical performance.
Directs and coordinates the development of Reporting at the Division, Region, and Branch level. Develops and communicates an effective methodology for establishing goals and target for key business metric categories, as well as related measurement and reporting.
Oversees development and delivery of fraud prevention key performance indicator (KPI) information, including budget, forecast, and variance analysis, to stakeholders. Ensures that all reported KPI information is accurate and delivered in a timely manner, with processes in place to monitor data integrity.
Supports and coordinates with fraud prevention teams to conduct analyses to measure and enhance incentive plan performance.
Coordinates with business partners to develop and deliver fraud prevention strategies and results analysis.
- Will supervise a team of two or more Professional Staff
Equal Employment Opportunity Policy
Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.
Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.
Job: Risk Management
Location: United States-California-San Ramon
Other Locations: United States-Nebraska-Omaha, United States-Arizona-Tempe, United States-California-City of Industry, United States-California-San Francisco
Requisition ID: 055875