Bank of the West Senior UX Producer in San Francisco, California

Senior UX Producer

Description

What sets Bank of the West apart from other banks is our team members–they embody the optimistic spirit of the West. There is a spirit here that drives us to do more. Our team of more than 10,000 employees is vital to the success of our Bank. They reflect our modern western values—straightforward, entrepreneurial and optimistic. We seek to create a corporate culture that fosters and rewards excellence, encourages creative thinking and respects diversity – an environment where team members are engaged, supportive of one another and enthusiastic about serving our customers. Bank of the West offers the stability of a company that has a 135 year history and is part of BNP Paribas, a European leader in global banking and financial services and one of the 6 strongest banks in the world. We offer opportunities across our diverse business lines – Retail Banking, Commercial Banking, National Finance, and Wealth Management.

Job Description Summary

Responsible for the research, coordination and management of assigned projects for the User Experience team. Scope of projects may include (but is not limited to) simplifying processes, improving efficiencies, and addressing issues arising from changing business needs, compliance issues, manage a portfolio of projects etc. Acts as primary point of contact, information hub, and escalation point for smaller projects within an assigned function for all stakeholders including all functional departments, Clients, and Third Party Suppliers for the UX team.

Essential Job Functions

  • Establishes and conducts meetings to communicate expectations, project roles, status updates, track open issues, and work with all groups and clients to resolve issues as required.

  • Provides estimate for UX project scope. , creates artifact delivery schedule, manages resource allocation and resourcing tools.

  • Gathers and reports project costing, identifies risks and develops risk mitigation plans. Develops measurable project goals and objectives and monitors progress toward achievement.

  • Drives implementation consistency and quality through execution of project management best practices. Responsible for the project until deliverables are completed.

  • Identifies and manages project dependencies and critical path items while ensuring project quality and utilizing and following appropriate methodologies.

  • Develops detailed project plans including documentation, testing and executing protocol, tasks, budgets, and timelines.

  • Communicates lessons learned in order to identify successful and unsuccessful project elements and improve processes.

  • Participates in establishing policies and procedures that are consistent with overall company policies and operating objectives.

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Qualifications

Required Experience

  • Requires deep knowledge of job area typically obtained through advanced education combined with experience.

  • Typically viewed as a specialist within discipline.

  • May have broad knowledge of project management.

  • Requires 7 years minimum prior relevant experience.

Education

  • Bachelor's Degree Accounting

Equal Employment Opportunity Policy

Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.

Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.

Job: Project Management

Location: United States-California-San Francisco

Requisition ID: 038616