Bank of the West Senior Product Manager - Online Account Opening in San Francisco, California
Senior Product Manager - Online Account Opening
At Bank of the West, our people are
having a positive impact on the world. We’re investing where we feel we can
make the most impact, like advancing diversity and women entrepreneurship
programs, financing for more small businesses, and promoting programs for
sustainable energy. From our locations across the U.S., Bank of the West is
taking action to help protect the planet, improve people’s lives, and
strengthen communities. We are part of BNP Paribas, a global leader supporting
the UN Sustainable Development Goals (SDGs). Yes, we’re a bank, but as the bank
for a changing world, we are continually seeking to improve the ways we help
our customers, while contributing to more sustainable and equitable growth.
We are undergoing a dramatic transformation to reimagine our
brand, experiences, and products. We
know real change is hard work, which is why we need people who are aligned with
our values and ready to make a serious impact on our industry and the world. We need your experience, optimism, and energy
to define, design, and build the future.
We are throwing past constraints and assumptions out the
window as we redesign and rebuild all of our digital products. From our native mobile apps to our extensive
portfolio of online products and services we aim to reset the bar for consumer
experience in the financial industry. To accomplish our goals, we are building
a team of professionals assembled from e-commerce, entertainment, Fintech, and
We are looking for people unafraid of bringing their
authentic selves to work. Our
inspiration and collaboration depend on the diversity of our teams, and
inclusion of all voices in our process.
We value honesty, transparency, and positive leadership. We are not interested in corporate
politics. We appreciate action. We reward continual improvement. We want you
to grow. We want you to be
yourself. We want you to ask for help
and help your peers. We want you to work
hard and be proud of the results. We
want you to take vacation. We know that
when we support you, you will do the best work of your career.
Our eyes are on the future and we need you to help make it
happen, join us.
Our organization operates in a Centralized Partnership
model. Management of assigned product(s)
including market research; financial analysis; product planning, development
and implementation; and coordination of sales and marketing strategies,
objectives and programs. Our
partnerships include deep collaboration with Design, Engineering, Data,
Marketing, and Business teams.
Analyzing product opportunities,advocating for great digital-channel experiences
Partnering closely with differentbusiness teams representing user and bank needs, presenting to internalstakeholders as the product expert
Provides direction and collaboratingwith leadership and internal stakeholders to determine product priorities
Contributing to overall productvision, strategy, development and execution including product definition,vision, strategy, and initiative/roadmap development
Collaborating with leadership toensure product backlog represents a plan for increasing customer value overtime through market differentiation and the delivery of great customerexperiences across channels and touchpoints
Tracking and reporting customer anddigital success metrics
Partnering closely with engineering,user experience, customer experience strategy, and design to ensure quality andconsistency of experiences
Leveraging customer-centricthinking, discovery and research, rapid iteration, and lean practices toquickly validate backlog concepts
Managing product managementactivities by developing expertly defined stories, identifying and managingdependencies, ensuring research and design, following and enhancing processes,defining acceptance criteria and quality measures
Generating all product, project, andplatform artifacts for product development (business cases, cost-benefitanalyses, product overviews) and product management (platform requirements,project briefs, epics, stories etc.)
Acting as product owner inagile/scrum product development or project owner in conventional productdevelopment, as needed
Define and track product-specificanalytics
Ensures all new and existingproducts and communication related to those products are in compliance withbank policy and regulatory requirements.
Gather market intelligence so that marketopportunities may be capitalized on as they occur and the effects ofcompetitive activity are minimized.
Identifies new or revised productsby researching, or directing research, of identified target markets todetermine customer/prospect needs, acceptance, and probability of purchase.Formulates a best practices approach to handling them.
Other Job Duties
Counsels on the development ofmarketing and advertising programs for the assigned product or products.
Evaluates current economicconditions and advises management of possible impact on assigned products andservices. May develop plans to impact.
Develops criteria for testing newlydeveloped products, reviews test results and recommends necessary alteration oftesting of product.
Evaluates ideas for new products,investigates market opportunities and effect on market of present products, andrecommends exploitation of economically attractive products.
- Bachelor's Degree
- Requires mastery level knowledge of job area typically obtained through advanced education combined with experience. Requires 10 years minimum prior relevant experience.
Conducts training classes on new or updated procedures, as necessary.
Thorough knowledge of product line assigned including operational and marketing aspects. Understanding of product planning and market research.
Analytical and research
Bank product and service knowledge
Develop office procedures
Equal Employment Opportunity Policy
Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.
Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.
Job: Product Development
Location: United States-California-San Francisco
Other Locations: United States-California-General CA
Requisition ID: 059597