Bank of the West Veterans

Job Information

Bank of the West Product Owner II - Digital Channels in San Francisco, California

Product Owner II - Digital Channels


At Bank of the West, our people are having a positive impact

on the world. We’re investing where we feel we can make the most impact, like

advancing diversity and women entrepreneurship programs, financing for more

small businesses, and promoting programs for sustainable energy. From our

locations across the U.S., Bank of the West is taking action to help protect

the planet, improve people’s lives, and strengthen communities. We are part of

BNP Paribas, a global leader supporting the UN Sustainable Development Goals

(SDGs). Yes, we’re a bank, but as the bank for a changing world, we are

continually seeking to improve the ways we help our customers, while

contributing to more sustainable and equitable growth.

We are undergoing a dramatic transformation to reimagine our

brand, experiences, and products. We

know real change is hard work, which is why we need people who are aligned with

our values and ready to make a serious impact on our industry and the world. We need your experience, optimism, and energy

to define, design, and build the future.

We are throwing past constraints and assumptions out the

window as we redesign and rebuild all of our digital products. From our native mobile apps to our extensive portfolio

of online products and services we aim to reset the bar for consumer experience

in the financial industry. To accomplish our goals, we are building a team of

professionals assembled from e-commerce, entertainment, Fintech, and social


We are looking for people unafraid of bringing their

authentic selves to work. Our

inspiration and collaboration depend on the diversity of our teams, and

inclusion of all voices in our process.

We value honesty, transparency, and positive leadership. We are not interested in corporate

politics. We appreciate action. We reward continual improvement. We want you

to grow. We want you to be yourself. We want you to ask for help and help your

peers. We want you to work hard and be

proud of the results. We want you to

take vacation. We know that when we

support you, you will do the best work of your career.

Our eyes are on the future and we need you to help make it

happen, join us.

Our organization operates in a Centralized Partnership

model. Management of assigned product(s)

including market research; financial analysis; product planning, development

and implementation; and coordination of sales and marketing strategies,

objectives and programs. Our

partnerships include deep collaboration with Design, Engineering, Data,

Marketing, and Business teams.

Essential JobFunctions

  • Analyzing product opportunities, advocating for great

digital-channel experiences

  • Partnering closely with different business teams

representing user and bank needs, presenting to internal stakeholders as the

product expert

  • Provides direction and collaborating with leadership and

internal stakeholders to determine product priorities

  • Contributing to overall product vision, strategy,

development and execution including product definition, vision, strategy, and

initiative/roadmap development

  • Collaborating with leadership to ensure product backlog

represents a plan for increasing customer value over time through market

differentiation and the delivery of great customer experiences across channels

and touchpoints

  • Tracking and reporting customer and digital success metrics

  • Partnering closely with engineering, user experience,

customer experience strategy, and design to ensure quality and consistency of


  • Leveraging customer-centric thinking, discovery and

research, rapid iteration, and lean practices to quickly validate backlog


  • Managing product management activities by developing

expertly defined stories, identifying and managing dependencies, ensuring

research and design, following and enhancing processes, defining acceptance

criteria and quality measures

  • Generating all product, project, and platform artifacts for

product development (business cases, cost-benefit analyses, product overviews)

and product management (platform requirements, project briefs, epics, stories


  • Acting as product owner in agile/scrum product development

or project owner in conventional product development, as needed

  • Define and track product-specific analytics

  • Ensures all new and existing products and communication

related to those products are in compliance with bank policy and regulatory


  • Gather market intelligence so that market opportunities may

be capitalized on as they occur and the effects of competitive activity are


  • Identifies new or revised products

by researching, or directing research, of identified target markets to determine

customer/prospect needs, acceptance, and probability of purchase. Formulates a

best practices approach to handling them.

Other JobDuties

  • Counsels on the development of marketing and advertising

programs for the assigned product or products.

  • Evaluates current economic conditions and advises management

of possible impact on assigned products and services. May develop plans to


  • Develops criteria for testing newly developed products,

reviews test results and recommends necessary alteration of testing of product.

  • Evaluates ideas for new products,

investigates market opportunities and effect on market of present products, and

recommends exploitation of economically attractive products.




  • Entrepreneurial with a strong inclination towards action,

preferably with experience at a startup, fintech or digital industry

  • Understanding of experience product development concepts

including product strategy

  • Experience with customer-facing desktop, web or mobile

software product offerings, for either end users or internal users

  • Organizational skills, including the ability to juggle

multiple tasks simultaneously

  • A strong sense of urgency to help customers and the ability

to identify insights and deliver quality work quickly

  • An attitude that includes being self-motivated, learning,

and dead-set on optimizing

  • Thorough knowledge of product line assigned including operational

and marketing aspects.

  • Understanding of product planning and market research.

  • Analytical and research

  • Digital Bank product and service knowledge

  • Negotiation skills

  • Presentation skills


  • Bachelor's degree in engineering,

computer science, marketing or related business degree, MBA/MIS/MS desired

Work Experience

  • 3 years relevant product management or product development

experience working in a fast-paced, digitally-oriented environment related to

consumer services, preferably in a regulated industry

  • Experience operating in an environment driven by KPIs where

you had the accountability to determine the best course of action to meet your


  • Experience in product development

activities (including managing/partnering for what it takes beyond software

development: research, operations, and communications)

Equal Employment Opportunity Policy

Bank of the West is an Equal Opportunity employer and proud

to provide equal employment opportunity to all job seekers without regard to

any status protected by applicable law. Bank of the West is also an Affirmative

Action employer - Minority / Female / Disabled / Veteran.

Bank of the West will consider for employment qualified

applicants with criminal histories pursuant to the San Francisco Fair Chance

Ordinance subject to the requirements of all state and federal laws and


Job: Product Development

Location: United States-California-San Francisco

Requisition ID: 046955