Bank of the West Regional Group Manager - Business Banking BBC in Salt Lake City, Utah

Regional Group Manager - Business Banking BBC


What sets Bank of the West apart from other banks is our team members–they embody the optimistic spirit of the West. There is a spirit here that drives us to do more. Our team of more than 10,000 employees is vital to the success of our Bank. They reflect our modern western values—straightforward, entrepreneurial and optimistic. We seek to create a corporate culture that fosters and rewards excellence, encourages creative thinking and respects diversity – an environment where team members are engaged, supportive of one another and enthusiastic about serving our customers. Bank of the West offers the stability of a company that has a 135 year history and is part of BNP Paribas, a European leader in global banking and financial services and one of the 6 strongest banks in the world. We offer opportunities across our diverse business lines – Retail Banking, Commercial Banking, National Finance, and Wealth Management.

Job Description Summary

Responsible for direct oversight of sales and service activities of Business Banking Group (BBG) Relationship Managers (RMs) throughout a specified geographic region of the Bank of the West Regional Banking Group. Responsible for effectively managing and coaching Relationship Managers within the region to performance, strategy, goals and vision of the Company and division. Within the region the following functions will include: portfolio management, business development strategy and activities, cross sell, customer service, and asset, liability, revenue and profit generation. Business target market is companies, including sole proprietorships, with sales generally from $10MM up to $25MM in revenues.

Essential Job Functions

  • Provides direct management and tactical coaching to BBG Relationship Managers whose primary responsibility is focused on customer retention, deepening of customer relationships and development of new Business Banking customers. This includes support in structuring credit requests and in-market joint calling and coaching.

  • Participates in the development of coaching tools, activity objectives, performance goals, sales and coaching protocols, performance plans, tracking and reporting tools, recruiting profiles and relevant training (sales, product and credit).

  • Monitors progress on all objectives and goals. Accountable for achievement of loan, deposit and fee income targets of the BBG Relationship Management team.

  • Monitors variance against budget on an ongoing basis. Accountable for achieving positive or neutral variances to Business Banking related budgets for the region.

  • Manages employees directly, including selection, resource allocation, performance management, rewards and recognition. Involved directly in selection of the region's Relationship Managers when needed.

  • Conducts regular communication meetings with direct reports to communicate information, discuss problems, train staff, and provide a forum for discussion of pertinent issues.

  • Acts as a liaison with centralized underwriting and credit management teams in structuring credit requests and managing portfolio issues.

  • Ensures Relationship Managers are effective in managing credit quality and portfolio management requirements in conjunction with centralized underwriting and portfolio management teams. Provides regular communication to RBG Division Executives and Business Banking management regarding performance of BBO teams, strategies, and tactics..

Other Job Duties

  • Gathers, and communicates to senior management, market intelligence so that market opportunities may be capitalized on as they occur.

  • Ensures that operating procedures are in compliance with the approved policies and procedures of the bank and with applicable regulations

  • Participate in community and business functions/groups to ensure a positive image for the bank. Ensures compliance with bank CRA programs

  • Performs other duties as assigned or required.

  • Performs other duties as assigned.


Required Experience

  • Requires broad management and leadership knowledge to lead project teams multiple job areas.

  • Typically has mastery level knowledge and skills within a specific technical or professional discipline with broad understanding of other areas within the job function.


  • Bachelor's Degree Business Admin., finance, accounting


  • Sales Management.

  • Bank Product, Marketing and Service knowledge.

  • Commercial Loan Structuring and Portfolio Management Procedures.

  • Analytical and budgeting skills.

  • Negotiating skills.

  • Planning & organizational skills.

  • PC Skills including knowledge of Microsoft Office products.

  • Written and verbal communications and presentations.

Equal Employment Opportunity Policy

Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.

Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.

Job: Sales and Sales Related

Location: United States-Utah-Salt Lake City

Requisition ID: 038280