Bank of the West Operations Supervisor, SME Business Banking in Sacramento, California

Operations Supervisor, SME Business Banking


What sets Bank of the West apart from other banks is our team members–they embody the optimistic spirit of the West. There is a spirit here that drives us to do more. Our team of more than 10,000 employees is vital to the success of our Bank. They reflect our modern western values—straightforward, entrepreneurial and optimistic. We seek to create a corporate culture that fosters and rewards excellence, encourages creative thinking and respects diversity – an environment where team members are engaged, supportive of one another and enthusiastic about serving our customers. Bank of the West offers the stability of a company that has a 135 year history and is part of BNP Paribas, a European leader in global banking and financial services and one of the 6 strongest banks in the world. We offer opportunities across our diverse business lines – Retail Banking, Commercial Banking, National Finance, and Wealth Management.

Job Description Summary

Manages the day-to-day activities of an operations unit with our SME Business Banking. Responsible for creating and maintaining processes that achieve a high level of operational efficiency while maintaining proper internal controls to meet the changing business needs.

Essential Job Functions

  • Ensures existing operations and technical applications are performing as designed to maximize benefit of the business unit/group.

  • Analyzes departments' statistical performance information to identify potential weaknesses and areas for improvement.

  • Interacts with management on day-to-day activities and recommends opportunities for improvement.

  • Assists in the preparation of business plans, budget and goal setting.

  • Analyses and prepares reports for management on departmental goal achievement.

  • Researches and resolves complex operational issues.

  • Oversee the development of staff to ensure utilization in other areas of the organization. Exercises authority concerning hiring, performance management, reviews, promotions, salary decisions and terminations. Performs other duties assigned.

Other Job Duties

  • Performs other duties as assigned.

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Required Experience

  • Understands basic management approaches such as work scheduling, prioritizing, coaching and process execution.

  • Typically requires broad job knowledge of technical or operational practices within assigned discipline.

  • Requires 5-7 years minimum prior relevant experience.


  • High School Diploma or GED Required

Asset Based Lending

  • Monitor and assign workload among team members to assure optimal utilization of available resources.

  • Proper set up of loan and collateral tracking in Bank’s monitoring system consistent with the Bank’s approved structure and legal documentation.

  • Collaborate with borrowers on reporting mechanism based on bank's requirements and borrower’s capability.

  • Proficient in tracking collateral for ABL facilities. Collateral data must be obtained, analyzed, and updated in a timely manner.

  • Reconcile movement of cash and loan balance for complex credits.

  • Continually expand ABL policy, protocol and procedures from an operations perspective.

Equal Employment Opportunity Policy

Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.

Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.

Job: Bank Services

Location: United States-California-Sacramento

Requisition ID: 038427