Bank of the West Military and Veterans Banking Jobs

Job Information

Bank of the West Collections, Manager I in Omaha, Nebraska

Collections, Manager I


At Bank of the West, our people are having a positive impact on the world. We’re investing where we feel we can make the most impact, like advancing diversity and women entrepreneurship programs, financing for more small businesses, and promoting programs for sustainable energy. From our locations across the U.S., Bank of the West is taking action to help protect the planet, improve people’s lives, and strengthen communities. We are part of BNP Paribas, a global leader supporting the UN Sustainable Development Goals (SDGs). Yes, we’re a bank, but as the bank for a changing world, we are continually seeking to improve the ways we help our customers, while contributing to more sustainable and equitable growth.

Job Description Summary

Responsible for directing collection activities on consumer or mortgage accounts in various stages of risk or delinquency to effectively mitigate loan losses and may evaluate the job performance of collection supervisors and their immediate direct reports as appropriate.

Essential Job Functions

  • Collaborates with division management to advise, evaluate, and facilitate changes in collections strategies.

  • Responsible for strategic leadership, management and planning responsibilities including: repossession, replevin, foreclosure and charge off actions.

  • Trains and develops collection staff including Supervisors and Leads as appropriate.

  • Maintains knowledge of Fair Debt Collection Practices Act, Collection Laws and Fair Credit Reporting Act and ensures department compliance of these regulations.

  • Other job duties may include the following: Understands and adheres to Fannie Mae (FNMA) FHA (HUD), Veterans Administration (VA), and all private mortgage insurers (PMI) rules and guidelines.

  • Participates in system upgrade testing, and implementation.

  • Proposes changes to existing policy and procedures.

  • May distribute daily management reports.

Other Job Duties

  • May assess quarterly SOX testing.

  • Performs other duties as assigned.


Required Experience

  • Understands basic management approaches such as work scheduling, prioritizing, coaching and process execution.

  • Typically requires advanced knowledge of job area typically obtained through advanced education combined with experience.


  • High School Diploma or GED Required

Work Experience

  • M2 - 7 yrs


  • Thorough knowledge of secured consumer loans, leases, lines of credit, and mortgage loans is also preferred.

Equal Employment Opportunity Policy

Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.

Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.

Job: Collections / Commercial Workouts

Location: United States-Nebraska-Omaha

Requisition ID: 055807