Bank of the West Mortgage Servicing Controls & Gov Officer in Des Moines, Iowa
Mortgage Servicing Controls & Gov Officer
At Bank of the West, our people are having a positive impact on the world. We’re investing where we feel we can make the most impact, like advancing diversity and women entrepreneurship programs, financing for more small businesses, and promoting programs for sustainable energy. From our locations across the U.S., Bank of the West is taking action to help protect the planet, improve people’s lives, and strengthen communities. We are part of BNP Paribas, a global leader supporting the UN Sustainable Development Goals (SDGs). Yes, we’re a bank, but as the bank for a changing world, we are continually seeking to improve the ways we help our customers, while contributing to more sustainable and equitable growth.
Job Description Summary
Responsible for taking a lead role in ensuring that the assigned business unit policies, procedures and practices align with BoW 2nd line of defense Op Risks and Compliance requirements and providing challenge for continuous enhancements of the BU 1st line of defense set-up.
Essential Job Functions
To coordinate and support Business Groups in implementing any Compliance, Operational Risk and Permanent Control assessment (RCRA, RCSA …) or program or initiative. Manage the scope and the calendar, facilitate the assessments/implementation, ensure action plan follow-up.
To work with the assigned Business Group affected by changing laws, regulations or policies to ensure that appropriate changes are implemented
To support the assigned Business Group to respond to Regulatory / Audit inquiries and coordinate evidence gathering
To coordinate the risks identification and action plan follow-up
To coordinate the production and distribution of processes, procedures/policies and make sure of their compliance with 2LOD requirements and BNPP as well
To coordinate the performance of controls and, if required, to perform testing
To coordinate and promote the identification and recording of historical operational risk incidents
To contribute to any Compliance, Internal Control and Operational Risk statement/reporting
Responsible for identifying and/or managing CRES Servicing process issues that could impact compliance or processing efficiencies and working to not only resolve the immediate issue but affect change required for long term solutions.
Work directly with business partners in Compliance, Reg. Relations, Internal Audit, CRES Administration and others as necessary to resolve audit and self-identified findings and be the main point of contact for these findings through resolution.
Review current processes within the CRES Servicing Department to identify areas of opportunity to make improvements that would improve the customer experience, increase efficiencies within the department and/or mitigate risk associated with business practices.
Other Job Duties
To identify and report/escalation alerts on issues related to Compliance, Operational Risk and Permanent Control
To work in close collaboration / Liaise with Compliance, Op Control and Audit team – and contribute to 1st LOD governance structure
Disseminates all Compliance information and requirements
Performs other duties as assigned.
Requires deep knowledge of job area typically obtained through advanced education combined with experience.
Typically viewed as a specialist within discipline.
May have broad knowledge of project management.
Requires 7 years minimum Mortgage Servicing experience.
- Bachelor's Degree Business Administration or equavalent work experience
To coordinate and support Business Groups in managing their issues and findings, whether self-identified or assigned by internal or external parties.
To work with the assigned Business Group affected by audit results to ensure that appropriate responsible parties are identified and that remediation plans are implemented by the agreed upon due dates.
To support the assigned Business Group to respond to Regulatory / Audit inquiries and coordinate evidence gathering.
To coordinate and promote the identification and recording of self-identified issues.
To identify and report/escalation alerts early enough on any findings or issues that bear the risk of being remediated late or not being remediated satisfactorily.
To work in close collaboration / Liaise with Compliance, Risk, Audit and Reg Relations teams, and contribute to 1st LOD governance structure, organization and efficiency regarding the management of issues and findings.
Performs other duties as assigned.
In order to successfully perform the duties of this role, your home work setup must meet the minimum internet requirements including:
The wire from the ISP should be copper or fiber optic.
Speeds must include at least 50 Mbps download speed and 10 Mbps upload speed.
Working Location Statement
This position has the option to work remotely as long as it is in within our 26 state working footprint which includes AZ, CA, FL, GA, ID, IA, IL, KS, MI, MN, MO, NE, NV, NM, NC, ND, OH, OK, OR, SD, TX, UT, WA, WI, WY, NY.
Equal Employment Opportunity Policy
Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.
Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.
Job: Risk Management
Location: United States-Arizona-General AZ
Other Locations: United States-Ohio-General OH, United States-Missouri-General MO, United States-Iowa-General IA, United States-Kansas-General KS, United States-Minnesota-General MN, United States-Nevada-General NV, United States-New York-General NY, United States-Wisconsin-General WI, United States-North Dakota-General ND, United States-South Dakota-General SD, United States-Wyoming-General WY, United States-Oregon-General OR, United States-Nebraska-General NE, United States-Georgia-General GA, United States-Washington-General WA, United States-Florida-General FL, United States-Oklahoma-General OK, United States-Michigan-General MI, United States-North Carolina-General NC, United States-Idaho-General ID, United States-Utah-General UT, United States-New Mexico-General NM, United States-Texas-General TX, United States-California-General CA, United States-Illinois-General IL
Requisition ID: 060191