Bank of the West Product Support Assoc II- Commercial Loan Operations in City of Industry, California
Product Support Assoc II- Commercial Loan Operations
At Bank of the West, our people are having a positive impact on the world. We’re investing where we feel we can make the most impact, like advancing diversity and women entrepreneurship programs, financing for more small businesses, and promoting programs for sustainable energy. From our locations across the U.S., Bank of the West is taking action to help protect the planet, improve people’s lives, and strengthen communities. We are part of BNP Paribas, a global leader supporting the UN Sustainable Development Goals (SDGs). Yes, we’re a bank, but as the bank for a changing world, we are continually seeking to improve the ways we help our customers, while contributing to more sustainable and equitable growth.
Job Description Summary
Under direct supervision, provides support related to various basic to complex products in Commercial Loan Operations. Assists in areas such as- coordinating tasks/activities to develop new products, understanding compliance with new regulations, implementing process improvements, and performing system upgrades or enhancements. Responsible for helping in the operational aspects of the business. May serve as a point of contact for audit, risk and compliance personnel. Researches and responds to questions from front office personnel and customers.
Essential Job Functions
Daily system administrative duties, maintenance, set up of various systems for Commercial Loans Operations.
Assists in coordinating and conducting training classes on new or updated procedures, as necessary.
Under direct supervision, assists in supporting new product development activities by researching operational, accounting, systems, risk and compliance implications; assisting with efforts to develop a business case before product launch; helps in implementing systems and process changes; and updating process workflows and policy & procedure documentation.
Assists in implementing new regulatory requirements in the back office and middle office, including: analyzing the regulations and understanding their impact on the business; helps in coordinating and implementing process changes; and helps in providing training to employees on the new requirements.
Provides basic research and helps in resolving questions or issues raised by customers, business partners, and other team members including but not limited to: discrepancies, system issues, policy interpretations, and audit remediation.
Under direct supervision, may liaise with audit, risk and compliance personnel. Helps in providing a general understanding of the business and related processes and controls; answers questions; responds to requests for information; attends audit meetings; and helps in implementation of solutions to remediate findings and recommendations.
Supports various systems projects for the business unit including system implementations, upgrades, and enhancements.
Other Job Duties
May recommend process improvements to introduce efficiencies and/or strengthen controls.
Supports various other initiatives that support the business unit's objectives as needed.
Performs other duties as assigned.
- Bachelor's Degree
Requires 3 yrs experience. Requires practical knowledge of job area typically obtained through advanced education combined with experience.
Some experience with Commercial Loans systems and data is a plus.
Requires 3 years minimum prior relevant experience.
Bank & Commercial Loan product and service knowledge
Strong knowledge of product line assigned including operational aspects. Complete understanding of product structures, systems and processes.
Analytical and research
Develop office procedures
Ability to handle multiple tasks and projects
Project management skills
Strong research and analytic skills
Equal Employment Opportunity Policy
Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.
Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.
Job: Product Development
Location: United States-California-City of Industry
Requisition ID: 053659